Accessibility Statement for Waste Disposal Watford Services

This accessibility statement explains how the website and online information for Waste Disposal Watford are designed to be usable and accessible for as many people as possible. We want everyone in the Watford area to be able to access information about our waste disposal and recycling services in a way that meets their needs.

Our commitment to accessibility

We are committed to making our online information about waste disposal in Watford as accessible as reasonably possible for all users, including disabled people, older people, and people using assistive technologies. Our aim is to follow the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines are recognised as an international standard for creating accessible websites and online services.

We work to improve the accessibility of our digital content so that more residents and businesses in Watford can find information about waste collections, bulky item removal, and other waste disposal options without barriers.

Using this website

This website is designed so you can:

• Change colours, contrast levels and font sizes through your browser or device settings.
• Navigate most of the site using only a keyboard.
• Navigate most of the site using speech recognition software.
• Listen to most of the site using a screen reader, including common screen readers used on desktop and mobile devices.

We aim to present text in a clear and simple way where possible, especially when describing waste disposal processes, collection days, or acceptable materials for recycling in the Watford area.

Screen reader support

Pages are structured with headings, paragraphs and meaningful labels so that screen reader users can find and understand information about Waste Disposal Watford services. We aim to use descriptive page titles, clear headings, and informative text alternatives for meaningful images. Where images are decorative, we aim to ensure they do not add unnecessary noise for screen reader users.

We also try to ensure that forms relating to waste collection enquiries or service requests include clear labels, error messages, and instructions so that they can be completed using assistive technology.

Keyboard navigation

This site is designed to be navigable using a keyboard only, without requiring a mouse. You should be able to move through interactive elements, such as menus, forms and buttons, using the Tab key and related keyboard controls. Focus indicators are intended to be clearly visible so you can see which element is currently selected.

Our goal is that all key information about waste collection, recycling points and disposal services in Watford can be reached and used with a keyboard.

Compliance status

We aim for this website to meet WCAG 2.1 AA standards. This includes providing sufficient colour contrast, logical heading structures, accessible forms, and content that is adaptable across different devices and assistive technologies.

Some older content may not fully meet these standards. When we update information related to Waste Disposal Watford services, we work to improve its accessibility at the same time.

Feedback and contact information

We welcome feedback on the accessibility of this website and our online information about waste disposal services in Watford. If you find any problems, or if you need information in a different format, such as large print, audio or an alternative digital format, please contact us.

Contact for accessibility requests:
• Tell us which page or service you were trying to use.
• Describe the problem you experienced.
• Let us know which assistive technology, browser or device you were using, if possible.

We will review your request and aim to respond within a reasonable time. Where we are able to provide information about Waste Disposal Watford in a more accessible format, we will do so and will also consider how to improve our website for future users.

Ongoing improvements

We regularly review our content, templates and processes to improve accessibility. As our waste disposal and recycling services in Watford evolve, we will continue to update this statement and work to remove barriers that may prevent people from accessing important service information online.